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Tag: personalization

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Improving Hotel Operations with Smart Room Technology

Smart buildings are increasing in importance as they save properties time, energy, and money. Business intelligence is the necessary elements of running a profitable business. Business intelligence is essential to obtaining customers and ultimately making a profit. Smart buildings contribute to business intelligence by optimizing energy and saving money. The Internet of Things (IoT) includes all smart components of a hotel, like automatic lighting and surveillance. Automation and remote management are key to improving business

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robotic hand offering desktop bell to person who is pressing the bell's button

What to Expect in 2030: The Future of Hotels

What does the future hold for hotels? The influx of guest-centric technology empowers hoteliers to provide superior customer service. WorldVue HUB™ handles the behind-the-scenes tasks and gives hotel staff the time to make meaningful connections with customers. The Resurgence of Guest-Centric Interaction The key to personalization is creating a memorable experience. Today, the hospitality industry can provide thoughtful, meaningful connections with guests instead of simply following a tired, mundane script. Through thoughtful technology solutions like

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spa and wellness setting with aromatherapy oils, smooth stones, towels, and candles

On-Demand Programming for Wellness-Centric Hotel Guests

This year, travelers are focused on wellness initiatives like purposeful mindfulness and meditation. With WorldVue, hotels across North America are providing accessible wellness solutions to increase guest satisfaction. Also, wellness travel is growing in popularity, and hotels need to ensure their technology is up for the challenge. In-Room Entertainment WorldVue partners with DISH Programming to bring hotels in-room entertainment solutions and customizable television channel line-ups. Guests report they feel more at home when they can

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seniors viewing a tablet

Using Technology to Blend Hospitality and Senior Living

Senior living communities are adopting a resort-style hospitality approach to accommodate changing resident needs. This change in practice is largely a result of the technologically savvy baby boomer generation. Because of this, owners need to provide an engaging community experience in addition to medical care. There are clear benefits to a hospitality-centered approach for senior living communities. At its core, hospitality strives to provide comfort, privacy, and a high level of customer service to guests. Likewise, it is important to provide these same

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hallway of luxury hotel

4 Ways to Distinguish Your Hotel as a Luxury Property

At WorldVue, we blend technology and hospitality to create the perfect guest experience. Personalization and attention to detail are the differentiating characteristics of luxury brands. In particular, luxury hotels are set apart by their attentiveness to guests and personal touch. With WorldVue, you can provide guests with superior levels of service and accommodation. Customized Communications Our WorldVue Entertainment HUB™ enables you to welcome guests with a personalized message on the screen. You can also feature

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lobby of luxury hotel

4 Ways to Improve the Hotel Guest Experience

Improving the guest experience is the key to ensuring repeat business. To provide the best guest experience, properties race to deliver the latest and greatest offerings, features, and amenities.   It’s important for today’s hotels to continuously evaluate and improve their strategy to meet and exceed guest expectations. Utilizing technology allows hotel owners to incorporate seamless updates to their property that will result in satisfied guests.  Enhance the in-room experience   The in-room experience goes beyond the physical aspects of a guest room. While décor and design

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guest room in boutique hotel

3 Reasons Boutique Hotels Should Invest in Technology

Boutique hotels provide curated guest experiences that go beyond just a beautiful aesthetic and exciting location. Boutique hotels strive to create an authentic and immersive experience that showcases their independence and pleases guests. While many larger hotel chains must adhere to specific brand standards, boutique hotels can choose unique technology solutions. WorldVue designs technology to accommodate unique needs. Meets guests’ changing needs Guest preferences are ever-changing and what makes an experience one-of-a-kind today might not

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guests smiling and speaking with front desk attendant

4 Ways Technology Drives Guest Loyalty

Guest loyalty is often an elusive concept for many hotels. Ever-changing guest expectations and needs have made it even more difficult for hotels to create and retain guest loyalty.    While things like loyalty programs and reward points still have a significant role in driving guest loyalty, hotels that provide unique and engaging experiences are more likely to see an increase in returning customers. See four ways technology can help hotels drive guest loyalty by

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couple casting content onto TV

4 Benefits of Casting for Hotels and Guests

Consumer habits have shifted significantly over the past year with more people turning to content than ever before. The use of devices other than televisions, such as phones, computers and tablets, has further illuminated the power of content. The change in consumer habits has increased the need for hoteliers to invest in technology that gives guests access to their favorite content. That’s why casting has become a popular, cost-effective solution for hotels to meet the

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