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Tag: personalization

2024 technology trends- digital infrastructure is the bottom line

2024 Technology Trends for Hospitality and Residential Properties – Part 1

As we close out 2023, many property owners and managers are considering technology investments for 2024. But what are the key 2024 technology trends for hospitality and residential properties? What investments will be most beneficial to improve the guest/resident experience? And how will technology help to solve business challenges in the hospitality and residential markets? To answer these questions, our two-part series offers helpful advice based on our expertise and data from 2023. In Part

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examples showing different content such as entertainment, apps, and games on various BYOD devices including laptop, tablet, and phone, with icons above them representing things you can do with BYOD (communication, entertainment, payments, and more)

What is BYOD, and how can hotels accommodate it?

For a hotel to be successful, it must provide a consistently great guest experience. That includes providing the amenities and options that guests prefer, including modern technology. One aspect of this that’s increasingly getting attention in hotel environments is BYOD. But what exactly is BYOD, and why do guests want it? Moreover, how can hotels best accommodate it in a way that promotes a better guest experience? What is BYOD? BYOD stands for “Bring Your

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exterior of The Leo Kent hotel

The Leo Kent Hotel: A Case Study

The Leo Kent, a Tribute Portfolio Hotel is Tucson’s newest boutique hotel. Located at the iconic One South Church building in the heart of downtown. WorldVue provides advanced technology solutions including SMARTBOX® 2 by DISH Business and Marriott’s GRE platform.

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ad for podcast discussion of service-oriented business with Robert Grosz

Building Texas Business with Robert Grosz

Ep 057 – Navigating Corporate Resilience with Robert Grosz In this episode of Building Texas Business by BoyarMiller, Robert Grosz, President and Chief Operating Officer of WorldVue. Robert shares how WorldVue focuses on building a culture of responsibility by being a service-oriented company in order to drive growth. Listen now:

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using technology at hotel front desk

How Technology Upgrades Can Help Your Hotel 

The hospitality industry is constantly evolving, and hotels and resorts must stay ahead of the curve to remain competitive. From sustainability to personalization and technology upgrades, here are some trends in the hospitality industry and how hotels can benefit from them.  Sustainability in the Hospitality Industry  With growing concerns about the environment, many travelers are looking for eco-friendly options when they book their stays. Hotels and resorts are responding by adopting sustainable practices such as

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TV in living area of hotel room, highlighting features of The HUB portal

Advanced TV Technology Improves the Guest Experience

Today’s technologies must adapt to accommodate the recent changes in customer demands. Hotel guests want immediate service, constant communication and seamless experiences. Updated TV technology is essential to improve the guest experience. WorldVue supports hotel management with the WorldVue portal. The WorldVue Entertainment HUB™ portal manages the in-room entertainment system at each property. Hotel managers can see the state of every room in the hotel from the front desk. Furthermore, management can reboot and edit

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smart room with controls

Improving Hotel Operations with Smart Room Technology

Smart buildings are increasing in importance as they save properties time, energy, and money. Business intelligence is the necessary elements of running a profitable business. Business intelligence is essential to obtaining customers and ultimately making a profit. Smart buildings contribute to business intelligence by optimizing energy and saving money. The Internet of Things (IoT) includes all smart components of a hotel, like automatic lighting and surveillance. Automation and remote management are key to improving business

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robotic hand offering desktop bell to person who is pressing the bell's button

What to Expect in 2030: The Future of Hotels

What does the future hold for hotels? The influx of guest-centric technology empowers hoteliers to provide superior customer service. WorldVue HUB™ handles the behind-the-scenes tasks and gives hotel staff the time to make meaningful connections with customers. The Resurgence of Guest-Centric Interaction The key to personalization is creating a memorable experience. Today, the hospitality industry can provide thoughtful, meaningful connections with guests instead of simply following a tired, mundane script. Through thoughtful technology solutions like

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spa and wellness setting with aromatherapy oils, smooth stones, towels, and candles

On-Demand Programming for Wellness-Centric Hotel Guests

This year, travelers are focused on wellness initiatives like purposeful mindfulness and meditation. With WorldVue, hotels across North America are providing accessible wellness solutions to increase guest satisfaction. Also, wellness travel is growing in popularity, and hotels need to ensure their technology is up for the challenge. In-Room Entertainment WorldVue partners with DISH Programming to bring hotels in-room entertainment solutions and customizable television channel line-ups. Guests report they feel more at home when they can

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seniors viewing a tablet

Using Technology to Blend Hospitality and Senior Living

Senior living communities are adopting a resort-style hospitality approach to accommodate changing resident needs. This change in practice is largely a result of the technologically savvy baby boomer generation. Because of this, owners need to provide an engaging community experience in addition to medical care. There are clear benefits to a hospitality-centered approach for senior living communities. At its core, hospitality strives to provide comfort, privacy, and a high level of customer service to guests. Likewise, it is important to provide these same

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