hotel technology Archives

WorldVue and ServiceNow: Transforming the Customer Experience

November 7, 2023

In hospitality and residential markets, properties must simplify management and reduce costs to remain competitive. However, to avoid losing revenue, these actions must not come at the expense of the customer experience. Providing a great experience is crucial to maintaining high ratings and customer loyalty, which significantly impact your bottom line. Of course, it’s always desirable to offer a totally frictionless and problem-free experience. But in the real world, problems arise, and customers sometimes encounter

The Leo Kent Hotel: A Case Study

October 25, 2023

The Leo Kent, a Tribute Portfolio Hotel is Tucson’s newest boutique hotel. Located at the iconic One South Church building in the heart of downtown. WorldVue provides advanced technology solutions including SMARTBOX® 2 by DISH Business and Marriott’s GRE platform.

happy guests is using wifi with laptop and mobile phone in hotel room

Guest and Resident WiFi: Answers to Common Questions from Property Owners

October 17, 2023

Free WiFi has become a baseline expectation for hotels, multifamily communities, student housing, and senior living facilities. Nearly 100% of travelers now cite WiFi as a crucial offering for hotels. It’s also increasingly cited by residents as a must-have. But it’s not enough to offer free WiFi; it needs to meet or even exceed your guests’ and residents’ expectations. If your network is slow, unreliable, and hard to use, your guests and residents will be

Are You Ready for 6 GHz WiFi?

October 3, 2023

WiFi Technology Is Changing – Meet 6 GHz WiFi Modern life is becoming increasingly reliant on secure, reliable, high-speed wireless connectivity, and WiFi solutions are evolving to keep up. In 2020, the FCC opened up some of the 6 GHz spectrum band for unlicensed use, intended primarily for WiFi, marking the most significant technology leap for WiFi since its invention. Both the WiFi 6E standard and the upcoming WiFi 7 standard will use 6 GHz

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Building Texas Business with Robert Grosz

September 27, 2023

Ep 057 – Navigating Corporate Resilience with Robert Grosz In this episode of Building Texas Business by BoyarMiller, Robert Grosz, President and Chief Operating Officer of WorldVue. Robert shares how WorldVue focuses on building a culture of responsibility by being a service-oriented company in order to drive growth. Listen now:

What In-Room Technologies Should Hotels Focus On?

August 23, 2023

And which in-room technology you might want to skip… In-Room Technology: A Must-Have for a Great Guest Experience Modern hotels are incorporating technology at an ever-faster rate, enabling greater personalization, automation, efficiency, and sustainability. Guests are coming to expect some technologies as “must-haves,” while others will set your property apart from your competitors. In general, though, it’s not a matter of whether to spend on technology for a better guest experience, but which technologies will

How to Focus Your Hotel Technology Investments

August 9, 2023

Hotels Should Be Investing in Technology – But What Should They Focus On? The current state of hotel technology: How does your property measure up? In recent years, we’ve seen exciting developments in technology for hospitality properties, from updated standards that support better WiFi to solutions for greater automation, efficiency, and sustainability. Guests now expect some of these hotel technology offerings as “must haves”, while others have become differentiators that can make properties stand out

rendition of a digital city with wireless symbol in the palm of a person's hand

Digital Infrastructure: The Foundation for Better Guest & Resident Experiences

July 27, 2023

What is digital infrastructure and why should it be a primary focus? Digital infrastructure is the foundation for connected operations, offering the means for the continuous transfer of large amounts of data to support solutions that use that data. It’s the backbone of the technology ecosystem, playing a vital role in almost every part of a property’s operations. Several types of digital infrastructure are commonly used in hospitality and residential properties: Some technologies that can

How Technology Upgrades Can Help Your Hotel

June 13, 2023

The hospitality industry is constantly evolving, and hotels and resorts must stay ahead of the curve to remain competitive. From sustainability to personalization and technology upgrades, here are some trends in the hospitality industry and how hotels can benefit from them. Sustainability in the Hospitality Industry With growing concerns about the environment, many travelers are looking for eco-friendly options when they book their stays. Hotels and resorts are responding by adopting sustainable practices such as

interior of Enchantment Resort in Sedona, Arizona

New Technologies for Boutique Hotels

February 13, 2023

When used correctly, technology can customize the guest experience, empowering boutique hotel employees to provide the best possible customer service. Boutique hotels are unique in their ability to surprise guests. Technology is a cost-effective way for boutique hoteliers to emphasize the unique experiences they deliver to guests. Changing Trends Since the pandemic, guests have been pursuing unique experiences now more than ever. According to Expedia Group’s 2023 Traveler Value Index, guests are looking for new,

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