hospitality Archives

7 Ways Hotels Can Use Technology to Meet Diverse Guest Needs

March 5, 2024

In our blog posts and white papers, we often highlight the importance of the guest experience to a hotel’s bottom line. A hotel with a great guest experience will always be more successful than one that isn’t as responsive to guests. To provide the best experience possible, hotels must ensure that they are meeting guests’ diverse needs. For example, some multilingual guests are not as comfortable communicating in English. Some may have other language-related needs.

Introducing WorldVue

September 5, 2023

A New Name for Familiar Solutions and Service Who Is WorldVue? You might not recognize the name WorldVue, but you know us. World Cinema has been servicing the hospitality market since 1974 and currently serves over 7,000 properties and 900,000 rooms in North America. Hospitality WiFi, which has been serving hospitality customers since 2001, was acquired by World Cinema in June of 2022. Now, we are unifying as one company, WorldVue. By providing multiple solutions

Digital Infrastructure – Why You Need to Invest

March 28, 2023

As the world becomes increasingly digitized, seamless digital infrastructure has become essential for businesses in all industries, including the hospitality and residential real estate industry. The demand for robust connectivity will only grow from here and guest expectations are higher than ever. Digital Infrastructure Can Enhance the Guest Experience The guest experience is everything. By investing in digital infrastructure, hotels can improve the guest experience in a variety of ways. Reliable Wi-Fi is essential for

IHLA Spotlight with WorldVue’s David Goldstone

August 29, 2021

As Chief Sales Officer and Executive Vice President at WorldVue, David Goldstone powers our client-focused approach. His 20 years of experience in the industry provide unique insight into enhancing the guest experience. IHLA featured Goldstone in their recent Luxury Hoteliers magazine, focusing on his commitment to customer service. Additionally, the magazine highlighted how WCI has adapted its strategy to maintain client success throughout the pandemic. As technology innovations lead the way out of the pandemic,

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Choosing a Technology Partner You Can Trust

June 22, 2021

By David Goldstone, Chief Customer Advocate and Senior Vice President of WorldVue Technology has always been a critical component for hotels and this became more prevalent over the past year. The impact of technology has been pivotal in adapting to new guest preferences throughout the pandemic and will continue to be important going forward. In fact, 48% of hotel guests like to use innovative and new technology during their stays. This is one of the many

Technology Solutions Hoteliers Should Invest In

April 27, 2021

Technology is a rapidly changing aspect of the hospitality industry. Before the pandemic, advanced technology solutions were on the cusp of becoming an integral part of hotel operations. Now, these tech innovations have become a necessity. Leveraging technology allows hoteliers to set their properties up for continued success. Future-proof solutions Hotel guests are looking for a safe, consistent and individualized experience. Today, guests can check-in, have their room assigned, and receive a mobile key before

Engaging Guest Experiences with Alexa for Hospitality from WorldVue

June 19, 2018

Amazon today announced Alexa for Hospitality, a new experience offered by invitation to hoteliers that brings simplicity and convenience to hotels, vacation rentals, and other hospitality locations. Using the Amazon Echo in their room, guests can now ask Alexa for hotel information, contact the hotel to request guest services, play music in their room, and more. It can also take the place of the in-room phone, can run a variety of third-party apps, and can

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