hospitality Archives

Bringing Comfort Home: How Family House Enhanced Their Guest Experience with WorldVue HUB®

November 11, 2025

Since 1983, Family House has served as a beacon of hope and comfort for patients and their families traveling to Pittsburgh for medical care. This nonprofit organization provides a “home away from home” for those who must travel to the region to access its exceptional medical care. They offer safe, convenient, affordable housing and a network of support, comfort, and compassion. After consolidating operations into a single, modern facility – a six-story, 121-room former hotel

The IPTV Upgrade: Why Hotels Need More than Just Cable

November 4, 2025

Hotel entertainment has entered a new era, and guests are leading the change. Today’s travelers expect in-room TVs to work like their devices at home, complete with streaming, casting, and interactive options. Legacy cable and satellite systems alone can’t always meet those expectations or the operational needs of modern hospitality. IPTV for hotels solves that gap. By delivering live television and on-demand content through a property’s IP network, IPTV offers sharper picture quality, flexible channel

Connected Hospitality: How Compass by WorldVue™ Redefines Guest Loyalty Beyond the Room

October 21, 2025

Not that long ago, if you asked someone what defines loyalty in hospitality, they might have said reward points or checkout surveys. And while hotel loyalty program membership continues to surge, savvy hoteliers know that loyalty isn’t truly about how many points you add to a guest’s rewards account. Hotels shape guest loyalty through every interaction, both digital and personal, that makes a guest feel recognized, understood, and in control of their stay. Today’s travelers

Custom Entertainment at Camp Fimfo: How WorldVue Delivered a Branded Guest Experience Built for Fun

October 15, 2025

Camp Fimfo isn’t your typical hotel. This resort-style campground blends the nostalgia of camping with all the perks of a modern getaway. Guests can book fully equipped cabins, park at spacious RV sites, float the river, zip down water slides, and join themed weekend events – all in one stay. To match this one-of-a-kind experience, Camp Fimfo wanted a guest entertainment platform that was just as unique. WorldVue and its CarrierWave Creative team partnered with

invitation to download the case study for the Best Western Swiss Clock Inn in Pecos, TX

Solutions for Best Western – Old Equipment and Wiring Mess Made for Unhappy Guests and Staff

October 9, 2025

The Best Western Swiss Clock Inn in Pecos, TX, in the heart of oil country, is a unique and charming property with many amenities. The property includes 105 guest rooms in 6 connected buildings, plus a restaurant and tavern, a courtyard, an outdoor BBQ/picnic area, an outdoor pool, and a fitness area. However, guests were complaining about poor Wi-Fi performance, and the previous Wi-Fi installation had left a “spaghetti mess” of wiring for staff to

Native Casting Now Available on LG STB-6500

October 8, 2025

We’re excited to share that native Google Cast functionality is now fully tested, validated, and ready for deployment on the LG STB-6500 set-top box. This marks a major step forward in expanding our in-room entertainment solutions, giving properties using the STB-6500 the same seamless casting experience previously available on LG’s UM hospitality-grade TV series. How It Works The LG STB-6500 now includes built-in Google Cast, allowing guests to easily stream movies, shows, music, and photos directly from

Hospitality Without Borders: Delivering a Consistent Guest Experience Internationally with WorldVue HUB®

October 7, 2025

International travellers arrive with expectations shaped by travel, technology, and service. They expect a hotel stay to feel reliable, comfortable, and seamless, whether they’re in Bangkok, Cape Town, or Madrid. To meet those expectations, hoteliers must deliver a consistent guest experience internationally across properties. This is true not only for service, but for guest-facing technology. The need for consistency is growing quickly. Global travel and tourism revenues were expected to reach nearly US$1 trillion as

Hotel Guest Wi-Fi in the Middle East: What Guests Expect and How to Deliver

September 30, 2025

Across the Middle East, hotel guests expect to stay connected as easily as they do at home. The region hosts a mix of business and leisure travellers, including a fast-growing segment of bleisure guests who expect to work and relax effortlessly while staying at a hotel. In this context, connectivity is no longer an add-on but a baseline expectation; thus, providing great hotel guest Wi-Fi in the Middle East is crucial. Throughout this region, the

invitation to download the case study for the SureStay Plus by Best Western in Covington, LA

Solutions for Best Western – Greater Guest Satisfaction and Less Staff Intervention

September 24, 2025

The SureStay Plus by Best Western in Covington, LA, is a 72-room hotel located about ½ hour north of New Orleans. In addition to its guest rooms, the hotel maintains space for breakfast, meetings, and banquets, as well as a pool and fitness center. The hotel serves business travelers such as contract workers and salespeople, as well as tourists visiting the greater New Orleans metro area. The hotel was experiencing issues with its guest Wi-Fi

Hotel Security Cameras: Protecting People, Property, and Brand Reputation

September 22, 2025

Safety is no longer a behind-the-scenes consideration in the hospitality industry; it has become a visible part of the guest experience. Today’s travelers expect assurance that properties are monitoring common-area spaces, while staff want workplaces that feel safe and secure. At the same time, hotel operators face various challenges, including theft, vandalism, liability claims, and the reputational damage that can result from an incident. Hotel security cameras in lobbies, corridors, parking areas, and other public

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