guest experience Archives

Personalisation in EMEA Hotels: Enhancing Wi-Fi, In-Room Entertainment, and More

February 4, 2025

One of the biggest trends in hospitality is increased personalisation. Guests no longer just book a room; they expect a tailored experience that resonates with their preferences. Hotel guests, just like retail consumers, report being more satisfied and are willing to spend more when their experiences are personalised. For hotels in the EMEA region, implementing personalisation effectively can differentiate their brand, increase guest satisfaction, and build long-term loyalty. Here are our recommendations for personalisation in

Creating Safer Stays Through the Power of Collaboration

January 17, 2025

Human trafficking is one of the most pressing human rights issues of our time, and the hospitality industry plays a critical role in combating it. Hotels and other lodging establishments are often exploited by traffickers due to their transient nature, accessibility, and the privacy afforded to guests. Recognizing this ongoing challenge, we’ve joined forces with the AHLA Foundation, Marriott International, and Safe House Project to present: “Beyond Awareness: Collaborative Strategies to Combat Human Trafficking in

From Buffering to Binge-Watching: Creating a Flawless Streaming Experience for Hotel Guests in 2025

January 15, 2025

As streaming services grow to dominate entertainment, hotel guests increasingly expect seamless access to these platforms during their stay. Unlike a decade ago, when guests used Wi-Fi primarily for email and basic browsing, today’s travelers bring multiple devices and use them for bandwidth-heavy activities like HD streaming, video calls, and gaming. Thus, in 2025, we see a need to focus on improving the streaming experience for hotel guests. The demand is clear: According to a

Smart, Personalised, and Localised: Meeting Guest Expectations for In-Room Entertainment in EMEA and APAC

December 17, 2024

In-room entertainment (IRE) has become a critical aspect of enhancing the guest experience in hotels worldwide. However, guest expectations and the solutions offered can vary significantly by region. Hotels in EMEA (Europe, Middle East, and Africa) and APAC (Asia Pacific) are meeting guest expectations with innovative IRE technologies tailored to their unique markets. Here’s a look at trends for in-room entertainment in EMEA and APAC. What Guests Want: Seamless Functionality with Personalisation and Localised Content

2024: A Year of Growth & Innovation

December 16, 2024

As 2024 comes to an end, we reflect on a year of achievements, growth and innovation here at WorldVue. From groundbreaking partnerships and award-winning solutions to industry recognition and community engagement, here’s a look back at the milestones that defined our year. January – Starting Strong as Industry Leaders We kicked off the year with recognition in Parks Associates, naming WorldVue as one of the 2023 Top Leaders in Technology. This accolade highlighted our dedication

promo graphic for WorldVue case study on Thrive Center

WorldVue Delivers Personalized Entertainment to The Thrive Center

December 13, 2024

The Thrive Center is a hub for older adults, academia, and industry to experience and create groundbreaking products, services, and solutions that promote sustainable health. Read our customer testimony with Thrive Center to understand how WorldVue amplified their mission to spotlight innovation and promote healthy aging.

promo graphic for WorldVue case study on Nobu Hotels

Enhancing Guest Connectivity and Satisfaction at Nobu Hotels with WorldVue

December 10, 2024

Nobu Hotels, renowned for its commitment to luxury and guest satisfaction, recognized the need to meet the growing demand for seamless connectivity and secure networks in today’s digital age. Partnering with WorldVue, a leading provider of high-speed internet access (HSIA), video, and connectivity solutions, Nobu Hotels successfully implemented an advanced HSIA service across multiple global locations. This collaboration was further strengthened by a partnership with HPE Aruba Networking, providing Nobu Hotels with robust, secure, and

graphic for Natson Hotel Group case study

Upgrading Hotel Telecoms: Natson Hotels’ Success Story

November 19, 2024

The collaboration between WorldVue and Natson Hotels illustrates the effectiveness of strategic partnerships and innovative solutions in overcoming significant challenges. By modernizing telecom infrastructure and streamlining processes, WorldVue and Sparkplug IP enabled Natson Hotels to navigate the complexities of the pandemic successfully and set the stage for future growth. As Natson Hotels continues to expand across Florida, Texas, Mississippi, South Carolina, North Carolina, Virginia, Massachusetts, and beyond, WorldVue remains committed to providing cutting-edge solutions and

How Sustainable Technology Is Transforming Hotels in the UK and Europe

November 19, 2024

The demand for sustainable technology in the hotel industry is growing rapidly across the UK and Europe, as it is worldwide. In a recent survey, more than half of hoteliers indicated that interest in sustainable products and services presents a significant opportunity for business development. Guests and governments alike expect hotels to minimise their environmental impact. By embracing innovative technology, hoteliers can meet these expectations while cutting costs and enhancing guest satisfaction. Becoming more sustainable

Enhancing the Guest Experience with WorldVue HUB Digital Signage Capabilities

November 5, 2024

Traditional printed signs are quickly becoming outdated as digital signage has become a primary way for businesses to communicate with their customers. Analysts project that the global digital signage market will grow from USD 20.1 billion in 2024 to USD 27.3 billion by 2029, with a CAGR of 6.3%. Hotels are no exception to this trend. They are increasingly turning to digital signage as a flexible, dynamic solution to enhance both the guest experience and

Tag: guest experience

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