Blog Archives

Personalisation in EMEA Hotels: Enhancing Wi-Fi, In-Room Entertainment, and More

February 4, 2025

One of the biggest trends in hospitality is increased personalisation. Guests no longer just book a room; they expect a tailored experience that resonates with their preferences. Hotel guests, just like retail consumers, report being more satisfied and are willing to spend more when their experiences are personalised. For hotels in the EMEA region, implementing personalisation effectively can differentiate their brand, increase guest satisfaction, and build long-term loyalty. Here are our recommendations for personalisation in

Creating Safer Stays Through the Power of Collaboration

January 17, 2025

Human trafficking is one of the most pressing human rights issues of our time, and the hospitality industry plays a critical role in combating it. Hotels and other lodging establishments are often exploited by traffickers due to their transient nature, accessibility, and the privacy afforded to guests. Recognizing this ongoing challenge, we’ve joined forces with the AHLA Foundation, Marriott International, and Safe House Project to present: “Beyond Awareness: Collaborative Strategies to Combat Human Trafficking in

From Buffering to Binge-Watching: Creating a Flawless Streaming Experience for Hotel Guests in 2025

January 15, 2025

As streaming services grow to dominate entertainment, hotel guests increasingly expect seamless access to these platforms during their stay. Unlike a decade ago, when guests used Wi-Fi primarily for email and basic browsing, today’s travelers bring multiple devices and use them for bandwidth-heavy activities like HD streaming, video calls, and gaming. Thus, in 2025, we see a need to focus on improving the streaming experience for hotel guests. The demand is clear: According to a

Smart, Personalised, and Localised: Meeting Guest Expectations for In-Room Entertainment in EMEA and APAC

December 17, 2024

In-room entertainment (IRE) has become a critical aspect of enhancing the guest experience in hotels worldwide. However, guest expectations and the solutions offered can vary significantly by region. Hotels in EMEA (Europe, Middle East, and Africa) and APAC (Asia Pacific) are meeting guest expectations with innovative IRE technologies tailored to their unique markets. Here’s a look at trends for in-room entertainment in EMEA and APAC. What Guests Want: Seamless Functionality with Personalisation and Localised Content

2024: A Year of Growth & Innovation

December 16, 2024

As 2024 comes to an end, we reflect on a year of achievements, growth and innovation here at WorldVue. From groundbreaking partnerships and award-winning solutions to industry recognition and community engagement, here’s a look back at the milestones that defined our year. January – Starting Strong as Industry Leaders We kicked off the year with recognition in Parks Associates, naming WorldVue as one of the 2023 Top Leaders in Technology. This accolade highlighted our dedication

How Sustainable Technology Is Transforming Hotels in the UK and Europe

November 19, 2024

The demand for sustainable technology in the hotel industry is growing rapidly across the UK and Europe, as it is worldwide. In a recent survey, more than half of hoteliers indicated that interest in sustainable products and services presents a significant opportunity for business development. Guests and governments alike expect hotels to minimise their environmental impact. By embracing innovative technology, hoteliers can meet these expectations while cutting costs and enhancing guest satisfaction. Becoming more sustainable

Enhancing the Guest Experience with WorldVue HUB Digital Signage Capabilities

November 5, 2024

Traditional printed signs are quickly becoming outdated as digital signage has become a primary way for businesses to communicate with their customers. Analysts project that the global digital signage market will grow from USD 20.1 billion in 2024 to USD 27.3 billion by 2029, with a CAGR of 6.3%. Hotels are no exception to this trend. They are increasingly turning to digital signage as a flexible, dynamic solution to enhance both the guest experience and

National Internet Day and the Transformation of Hospitality

October 29, 2024

Technology has become an integral part of how we live, work, and travel. As we recognize National Internet Day on October 29, it’s important to remember the significant role the Internet has played in shaping the hospitality industry. What once relied heavily on in-person interactions and manual processes has been transformed into a seamless, tech-driven experience that elevates convenience and personalization for guests. WorldVue was founded nine years before the Internet launched, placing us at

Why Advanced Technology is the Key to Success for Middle Eastern Hotels

October 15, 2024

The Middle East is rapidly becoming a global hotspot for tourism, “bleisure,” and luxury travel. Major business and sporting events have helped to draw millions of international visitors. The region’s hotel industry is evolving to keep pace. High-end travellers especially demand innovative amenities and a next-level guest experience. To meet these expectations, Middle Eastern hotels must invest in the latest technology to stand out in a competitive market. The right kinds of advanced technology, implemented

How Hotels Build Guest Loyalty with the “Like to Love” Approach

October 1, 2024

Hotels today need to go beyond offering a merely good guest experience. To move from simple satisfaction to guest loyalty, hotels need to offer a great experience tailored to guests’ needs and wishes. David Goldstone, Executive Vice President & Chief Revenue Officer of WorldVue, calls this the “like to love” approach. As Goldstone explains, “It’s little things that set us apart. You can have the best technology in the world, but technology is not foolproof.

Category: Blog

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