Blog

Customer Service for Senior Living – Why It’s Important

February 14, 2022

Baby Boomers have changed senior care forever. The most technologically savvy group of seniors, today’s senior care residents need technology to continue living their healthy lifestyles. Senior care communities need to adopt a connectivity platform that takes care of residents with customer service. WorldVue eases the transition, providing television programming and internet connectivity for senior living facilities. WorldVue’s customer service mentality extends to the senior living space to improve technology adoption rates. Customized Programming WorldVue

person using virtual concierge screen on wall

WorldVue Invites Hotels to Use Technology for Creative Solutions

February 7, 2022

It is important that hotels adapt their technology portfolio to accommodate guests’ changing needs. While it is crucial to differentiate between properties, there are budget restrictions for chain hotels and locally-owned/managed motels and lodges. WorldVue provides creative solutions at a budget-friendly price. Through our alliance partnership with Four Winds Interactive, we upgrade properties to boutique-level displays. Read on to hear about some creative solutions hotels have created through technology to enhance the guest experience. Instagram-Worthy

The Rise of the Staycation: Short-Term Trips with Long-Term Memories

January 31, 2022

In 2022, we are embracing the Staycation. WCI defines staycation as a trip that is close to home, with minimized expenses and a maximized experience. Today, travelers are looking for an adventure closer to home. Boutique hotels are the perfect location for those looking to relax and unwind for a few nights. Because they’re saving money on travel expenses, staycationers are willing to indulge in other services like an exceptional spa experience and dining at

staff speaking with senior living resident

Improving Senior Living Staff Retention with Technology

January 24, 2022

Senior living facilities around the nation are asking: How can we recruit and retain senior living staff? The answer: Technology. Today, WCI supports senior living staff with smart technology solutions like remote surveillance monitoring, alert systems, and advanced sensor leak detectors. When staff isn’t held back by mundane duties, they can invest their full attention to satisfy residents’ needs and provide care. Likewise, it is increasingly important for senior living facilities to provide the right

robotic hand offering desktop bell to person who is pressing the bell's button

What to Expect in 2030: The Future of Hotels

January 10, 2022

What does the future hold for hotels? The influx of guest-centric technology empowers hoteliers to provide superior customer service. WorldVue HUB™ handles the behind-the-scenes tasks and gives hotel staff the time to make meaningful connections with customers. The Resurgence of Guest-Centric Interaction The key to personalization is creating a memorable experience. Today, the hospitality industry can provide thoughtful, meaningful connections with guests instead of simply following a tired, mundane script. Through thoughtful technology solutions like

spa and wellness setting with aromatherapy oils, smooth stones, towels, and candles

On-Demand Programming for Wellness-Centric Hotel Guests

January 3, 2022

This year, travelers are focused on wellness initiatives like purposeful mindfulness and meditation. With WorldVue, hotels across North America are providing accessible wellness solutions to increase guest satisfaction. Also, wellness travel is growing in popularity, and hotels need to ensure their technology is up for the challenge. In-Room Entertainment WorldVue partners with DISH Programming to bring hotels in-room entertainment solutions and customizable television channel line-ups. Guests report they feel more at home when they can

How to Know if It’s Time to Advance Your MDU Security

December 27, 2021

MDU security systems have advanced far beyond simple surveillance cameras that record spotty videos with limited control and access. Today’s MDU systems are adaptive and comprehensive, with real-time reports and reliable insights. As information moves into the cloud, it’s imperative that MDU management teams upgrade their systems. WorldVue Surveillance by Eagle Eye Networks enhances traditional MDU surveillance systems by providing real-time information and comprehensive analytic reports. Advanced Capabilities It is important to keep your MDU

Using Technology to Blend Hospitality and Senior Living

December 20, 2021

Senior living communities are adopting a resort-style hospitality approach to accommodate changing resident needs. This change in practice is largely a result of the technologically savvy baby boomer generation. Because of this, owners need to provide an engaging community experience in addition to medical care. There are clear benefits to a hospitality-centered approach for senior living communities. At its core, hospitality strives to provide comfort, privacy, and a high level of customer service to guests. Likewise, it is important to provide these same

Top New York City Hotels to Visit for the Holidays

December 13, 2021

New York City hotels are as unique as the city itself. An American staple, NYC knows how to celebrate the holiday season in style. Stay with a WorldVue hotel partner to experience all the amenities and comfort of home when you return from ice-skating at Rockefeller or recreating iconic movie scenes downtown. **Please note that COVID-19 guidelines change daily. Please perform the necessary research to ensure you can travel safely and effectively within the imposed

Luxury Hotels – Investing in Experience and Privacy

November 29, 2021

There is a delicate line between exceptional customer service and intrusive interruptions. It is important to balance exceptional service with the privacy and peace many hoteliers are looking to escape to. Here’s how the WorldVue HUB™ helps luxury hotels balance experience and privacy. The Housekeeping Portal by WorldVue The Housekeeping Portal by WorldVue works with a property’s existing PMS to coordinate cleaning times and sanitation schedules that work with each guest’s unique profile. WorldVue acts

3 Senior Living Technology Updates to Support Staff

November 22, 2021

Today, there is a new demand for senior living technology systems. As staffing shortages persist in our market, it is essential for employers to supply adequate systems to ease operations. Here’s how we’re helping advance technology systems for senior living communities. Encouraging exceptional care experiences WorldVue Digital Infrastructure™ provides high-performance networks for a seamless technology experience. WorldVue ensures residents and staff are constantly connected through reliable connectivity and smart room technology. Furthermore, we focus not

4 Ways to Distinguish Your Hotel as a Luxury Property

November 8, 2021

At WorldVue, we blend technology and hospitality to create the perfect guest experience. Personalization and attention to detail are the differentiating characteristics of luxury brands. In particular, luxury hotels are set apart by their attentiveness to guests and personal touch. With WorldVue, you can provide guests with superior levels of service and accommodation. Customized Communications Our WorldVue Entertainment HUB™ enables you to welcome guests with a personalized message on the screen. You can also feature

PRODUCTS

INDUSTRIES

RESOURCES

COMPANY

Need Help?