New Technologies for Boutique Hotels
When used correctly, technology can customize the guest experience, empowering boutique hotel employees to provide the best possible customer service. Boutique hotels are unique in their ability to surprise guests. Technology is a cost-effective way for boutique hoteliers to emphasize the unique experiences they deliver to guests. Changing Trends Since the pandemic, guests have been pursuing unique experiences now more than ever. According to Expedia Group’s 2023 Traveler Value Index, guests are looking for new,