Melanie Swiderek, Author at WorldVue

Ensuring Reliable Hotel Satellite TV in Challenging Conditions

July 2, 2024

Remember when it was enough to offer hotel guests cable TV and maybe HBO? Those times are long gone. Today’s guests expect a wide variety of entertainment choices to mirror the experience they get at home. While guests increasingly seek options such as streaming, many still want live TV. In fact, the vast majority of travelers in a recent survey say they watch live TV while traveling. Most would even select one property over another

Enhancing the Guest Experience with AI in Hospitality

June 18, 2024

In modern hospitality, an exceptional guest experience isn’t just a good vision to aim for – it’s an expectation. For hotels, the emergence of AI presents a huge opportunity not only to create a more personalized guest experience but also to streamline and improve operations. By automating tasks and processes, AI can free up staff to focus on more complex and guest-centric activities, ultimately leading to more efficient and memorable stays. Today, we consider several

Using AR and VR for an Unforgettable Guest Experience

June 4, 2024

As the hospitality industry becomes increasingly competitive, it’s crucial for properties to differentiate themselves to guests. Modern travelers are often seeking unforgettable experiences, not just a place to rest. To meet this demand, hotels can use Augmented Reality (AR) and Virtual Reality (VR) technologies to create immersive experiences that surprise and delight guests. Recent data underscores the growing popularity of AR and VR. In 2022, a third of survey respondents said they would be “very

10 Ways Hotel Technology Can Delight Bleisure Travelers

May 21, 2024

Over the past several years, especially post-pandemic, more and more professionals have begun to blend business trips with leisure activities. According to a survey by the American Hotel and Lodging Association (AHLA), 9 out of 10 business travelers expressed interest in adding a leisure component to their trips. A report by Allied Market Research estimates the global bleisure travel industry at $315.3 billion in 2022 and predicts it will hit $731.4 billion by 2032. Such

7 Reasons Why VoIP Is Essential for Modern Hospitality

May 7, 2024

For hospitality properties, having a well-functioning telephone solution is crucial. However, while Plain Old Telephone Service (POTS) may have been great years ago, it’s a technology designed for another age. Newer phone technologies such as VoIP can be much less expensive – up to 50% less per line – and much more flexible to meet your property’s needs. Do Telephones Matter Anymore? Yes! Hotels use telephone systems to facilitate communication between guests and various departments,

Apple Airplay: Another Way to Improve Your Guest Experience

Apple AirPlay for Hotels: Another Way to Improve Your Guest Experience

April 23, 2024

In recent surveys, at least two-thirds of hotel guests say they’d like the option to cast content from their own devices to guest room TVs. However, it can be tricky for guests to figure out how to do this. To solve this problem, Apple has introduced a version of AirPlay for hotels. A solution for hotels Although hotels have increasingly been adding options for casting, in practice, it has been challenging for guests to use

Protecting Your Hotel: 7 Tips for Technology Risk Management

April 16, 2024

The headlines are stark: “Hackers say they stole 6 terabytes of data from casino giants MGM, Caesars.” -Reuters “Casino giant MGM expects $100 million hit from hack that led to data breach.” -CNN “Caesars Entertainment Hit with Class Action Over August 2023 Data Breach.” -ClassAction.org Recent headlines have trumpeted the dire consequences of data breaches in the hospitality industry. But data breaches aren’t the only risk. To avoid ending up in the headlines for the

Is Your Team’s Safety and Well-Being Your Top Priority?

April 2, 2024

Many states and cities have passed or are working on legislation regarding monitored panic button technology for hospitality properties. Depending on the number of rooms you have, your locality may now require you to provide this technology for your staff. Even if your hotel is under the threshold for this requirement, protecting your team is the right thing to do. Introducing ProSafe You want to keep your staff safe and ensure their well-being to meet

Connected Technology for Senior Living: 5 Ideas for Combating Loneliness and Isolation

March 19, 2024

Connected technology for senior living offers ways to combat loneliness and isolation. Loneliness and Isolation Are Major Health Concerns for Seniors As the median age of the US population continues to rise, it’s essential to consider the well-being of seniors. In particular, loneliness and social isolation are concerns, with research showing that nearly one-fourth of adults aged 65 and older are considered to be socially isolated. Loneliness and isolation have been linked to many physical

7 Ways Hotels Can Use Technology to Meet Diverse Guest Needs

March 5, 2024

In our blog posts and white papers, we often highlight the importance of the guest experience to a hotel’s bottom line. A hotel with a great guest experience will always be more successful than one that isn’t as responsive to guests. To provide the best experience possible, hotels must ensure that they are meeting guests’ diverse needs. For example, some multilingual guests are not as comfortable communicating in English. Some may have other language-related needs.

Author: Melanie Swiderek

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